alerts-nccFrequently Asked Questions


Register for NCC ALERTS
Update Your Contact Information

What should I do when I receive an NCC ALERTS message?
There are three things you should do when you receive an NCC ALERTS notification message:

  • Read/Listen to the message - Don't Ignore It!
  • Alert other people. During classes, professors and other students may have their cell phones turned off. If you're in the classroom, please advise the professor that he or she may assist you in taking appropriate action. If you're at work, let your co-workers know about the alert. It's very important to help spread the word.
  • Follow any instructions given with the message. The instructions will be direct and specific to the particular situation. Be sure to follow them carefully. If the situation requires it, additional messages will be transmitted to update you.

How can I be sure my telephone number won't be given out?
The information you provide for NCC ALERTS belongs to Nashua Community College. Our vendor (Connect-ED) ensures that none of your cell phone or e-mail information will be sold, offered or shared in any way with anyone. It's against federal law for them to share or sell personal student informa tion.

Do students need to register to activate this service?
Yes. All currently enrolled students are strongly encouraged to register and provide their emergency contact information using the link above. If you wish to receive alerts for more than one campus you will need to register for each campus you want to receive alerts from. Keep in mind the reliability of the NCC ALERTS system is dependent on the accuracy of the contact information you provide - please keep it updated.

Do employees need to register to activate this services?
No. All employees are automatically registered for the CCSNH ALERTS service by your campus Human Resources office. Please keep your HR office apprised of any changes to your contact information. The CCSNH ALERTS system is dependent on the accuracy of the information you provide - please keep it updated.

Does this mean that I should leave my cell phone on in class?
No. Classroom cell phone use will continue to be guided by policies set by NCC or the individual instructor.

How much does NCC ALERTS cost?
There is no charge for registering - the total cost is covered by the College. However, costs associated with text messaging are dependent on the phone plan you are on. Some phone plans apply nominal charges for text messages which NCC alerts will not reimburse, so be sure to check your cell phone contract.

What if I change my cell phone number or e-mail address?
Students should update their contact information by selecting the appropriate link on the college's web site. Faculty and staff must contact their This email address is being protected from spambots. You need JavaScript enabled to view it. office about any changes, so that they may change the information in Banner.

Will I receive unsolicited messages (SPAM) on my cell phone or e-mail account?
No. NCC ALERTS and Connect-ED will not sell your contact information to third-party marketers.

How do I stop receiving NCC ALERTS?
Students can discontinue receiving messages at any time just as quickly and easily as you registered by using the link above. The NCC Human Resources department will add/delete faculty and staff from the service as their job status changes.

What if I need help registering or changing my contact information?
For registration assistance, students should consult your college's web site, or contactThis email address is being protected from spambots. You need JavaScript enabled to view it. . Faculty and staff should contact their Human Resources office for assistance.

CCSNH has retained a vendor (Connect-ED) to provide emergency notification services to those who request it. Both CCSNH and the vendor will attempt to provide accurate information and appropriate instruction in a timely manner using the contact information you have provided. By registering for these services, you recognize and agree that neither CCSNH nor the vendor will be held liable in the event of a failure to provide notice or in the event that inaccurate information or faulty instructions are given. CCSNH reserves the rights to use emergency contact information for the critical business of the college but only after other methods of contact have failed. CCSNH and the vendor will not share, sell or otherwise provide your information, without your permission, to any other person or entity.