Campus Safety & Security
The Campus Safety/Security Office is located in Room 124. Please contact the office for any emergency, safety issues or to report a crime that occurred on campus.
EMERGENCY: CALL 911 | Campus Safety Phone: Ext. 1767
|Jennifer Cruz, Director of Security
(Days 9-5 pm)
Cell Phone: 603.921.1089
|Kyle Metcalf, Security Officer
(Evenings 3-8 pm)
Cell Phone: 603.897.9988
|Ojuku Kangar, Security Officer
(Days 8-12:30 pm)
Cell Phone: 603.724.9658
|Craig Nelson, Security Officer
(Evenings 6-11 pm)
Cell Phone: 603.931.0457
Students must park in designated areas only. All student vehicles must have an NCC parking tag displayed. Violators will be fined in accordance with the following schedule: First Offense ($5), Second Offense ($10), Third Offense ($20). To obtain your parking permit, please contact Campus Safety prior to 5 p.m. (weekdays only.)
Student IDs (JagCard)
Matriculated students are issued a student ID at the beginning of their first term free-of-charge. Non-matriculated students may purchase an ID for $10. Students requesting a replacement ID card will be assessed a fee of $10. A valid NCC ID is required when using the facilities in the Wellness Center or when checking out materials from the College library. To obtain your ID card, please contact Campus Safety prior to 5 p.m. (weekdays only).
- Crime Statistics
- Annual Clery Security Report-NCC
- View the Use of College Facilities/Solicitation Policy
- Sign Up NCC ALERTS (Campus Emergency Notification System)
Animals and pets are not permitted in campus buildings, with two exceptions: any guide dog, signal dog or other animal individually trained (or undergoing training) to assist an individual with a disability, and dogs registered by Faculty and Staff with Campus Safety. Service dogs must be identified while on campus wearing the appropriate service dog attire. Service animals in training must receive prior approval of the President’s Office before coming onto campus. This request should be initiated in writing to the attention of the college President. This policy applies to all students, faculty and staff.
Students in violation of this policy will go through the judicial process. In the case of faculty or staff, violations shall be reported to the appropriate supervisor to initiate corrective action.
Service Animal Policy
Service animal means any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. Other species of animals, whether wild or domestic, trained or untrained, are not service animals for the purposes of this definition. The work or tasks performed by a service animal must be directly related to the individual's disability. Examples of work or tasks include, but are not limited to, assisting individuals who are blind or have low vision with navigation and other tasks, alerting individuals who are deaf or hard of hearing to the presence of people or sounds, providing non-violent protection or rescue work, pulling a wheelchair, assisting an individual during a seizure, alerting individuals to the presence of allergens, retrieving items such as medicine or the telephone, providing physical support and assistance with balance and stability to individuals with mobility disabilities, and helping persons with psychiatric and neurological disabilities by preventing or interrupting impulsive or destructive behaviors. The crime deterrent effects of an animal's presence and the provision of emotional support, well-being, comfort, or companionship do not constitute work or tasks for the purposes of this definition. (Federal Regulation Title 28 → Chapter I → Part 36 → Subpart A → §36.104)
Examples of Types of Service Animals:
A dog that is trained to serve as a travel tool for individuals who are blind or have low vision.
A dog trained to alert deaf persons or those with significant hearing loss, to sounds such as knocks on doors, fire alarms, phone ringing, etc.
Service dog (assistance dog)
A dog trained to assist a person with a mobility or health impairment. Types of duties the dog may perform include carrying, fetching, 18 opening doors, ringing doorbells, activating elevator buttons, steadying a person while walking, assisting a person to get up after a fall, etc.
Sig (signal) dog
A dog trained to assist a person with autism. The dog makes a person aware of movements, which may appear distracting to others and are common to those with autism. A person with autism may also have deficits in sensory input and may need service animals to provide similar assistance as is provided to a person who is blind or deaf.
Seizure response dog
A dog trained to assist persons with seizure disorders. The method by which the dog serves varies depending on the individual's needs. Some dogs are able to predict seizures and provide advanced warning.
Requirements of Service Animals and Their Handlers
The following generally apply to all approved service animals:
• The service animal must be registered through the Disability Services Office and the Security Office.
• The service animal must have all veterinarian recommended vaccinations to maintain the animal's health and prevent contagious diseases. Documentation of vaccinations must be provided in advance.
• The service animal must be licensed and have tags in accordance with applicable state and local laws. Documentation of animal licensing must be provided in advance to NCC. NCC also reserves the right to request proof of licensing anytime during the animal's residency.
• The service animal must be on a leash, harness or tether at all times. Exceptions may occur when the animal is performing a specific duty that requires it to be unleashed or where the nature of the documented disability of the handler precludes adherence to this requirement.
• The handler must be in full control of the animal at all times.
• The care and supervision of a service animal is solely the responsibility of its handler. The handler must (1) always carry equipment sufficient to clean up the service animal’s feces whenever the animal and handler are on NCC campus; and (2) be responsible for the proper disposal of the animal’s feces and for any damage caused by the waste or its removal.
• The service animal must be well-behaved. The handler must ensure that the animal refrains from behavior that threatens the health and safety of others.
• The service animal whose behavior poses a direct threat to the health or safety of others or is disruptive to the NCC community may be excluded, regardless of training or certification.
Service Animals in Training: All the above statements apply to service animals in-training.
Campus Security Authorities (CSAs)
Nashua Community College also has members of faculty and staff designated as Campus Security Authorities. The CSA's are available to speak with students and guide them in reporting a crime which occurred on campus and at locations where college activities take place.
Campus Safety Office
(603) 578-8900 Ext. 1601
NCC ALERTS is Nashua Community College's emergency notification system that will help ensure rapid and reliable mass communication to students, faculty, and staff. The NCC ALERT system is designed to communicate with cell phones (text and voice messages), landlines, and e-mail systems, should a crisis, emergency situation or weather closure/delay occur on the NCC Campus.
NCC FACULTY AND STAFF are automatically registered by the Human Resources Department - please provide them with your latest emergency contact information.
Why should I register for NCC ALERTS?
Students should register for NCC ALERTS to receive the latest information on campus emergencies delivered to their cell phone (voice or text messge) and e-mail account. Note: Please read this disclaimer as there is no guarantee of delivery due to situations which are outside of the CCSNH or Connect-ED control. NCC ALERTS is just one method the College will use to communicate information during an emergency. The campus will continue to use a variety of other notification methods as appropriate.
Frequently Asked Questions
What should I do when I receive an NCC ALERTS message?
There are three things you should do when you receive an NCC ALERTS notification message:
- Read/Listen to the message - Don't Ignore It!
- Alert other people. During classes, professors and other students may have their cell phones turned off. If you're in the classroom, please advise the professor that he or she may assist you in taking appropriate action. If you're at work, let your co-workers know about the alert. It's very important to help spread the word.
- Follow any instructions given with the message. The instructions will be direct and specific to the particular situation. Be sure to follow them carefully. If the situation requires it, additional messages will be transmitted to update you.
How can I be sure my telephone number won't be given out?
The information you provide for NCC ALERTS belongs to Nashua Community College. Our vendor (Connect-ED) ensures that none of your cell phone or e-mail information will be sold, offered or shared in any way with anyone. It's against federal law for them to share or sell personal student informa tion.
Do students need to register to activate this service?
Yes. All currently enrolled students are strongly encouraged to register and provide their emergency contact information using the link above. If you wish to receive alerts for more than one campus you will need to register for each campus you want to receive alerts from. Keep in mind the reliability of the NCC ALERTS system is dependent on the accuracy of the contact information you provide - please keep it updated.
Do employees need to register to activate this services?
No. All employees are automatically registered for the CCSNH ALERTS service by your campus Human Resources office. Please keep your HR office apprised of any changes to your contact information. The CCSNH ALERTS system is dependent on the accuracy of the information you provide - please keep it updated.
Does this mean that I should leave my cell phone on in class?
No. Classroom cell phone use will continue to be guided by policies set by NCC or the individual instructor.
How much does NCC ALERTS cost?
There is no charge for registering - the total cost is covered by the College. However, costs associated with text messaging are dependent on the phone plan you are on. Some phone plans apply nominal charges for text messages which NCC alerts will not reimburse, so be sure to check your cell phone contract.
What if I change my cell phone number or e-mail address?
Will I receive unsolicited messages (SPAM) on my cell phone or e-mail account?
No. NCC ALERTS and Connect-ED will not sell your contact information to third-party marketers.
How do I stop receiving NCC ALERTS?
Students can discontinue receiving messages at any time just as quickly and easily as you registered by using the link above. The NCC Human Resources department will add/delete faculty and staff from the service as their job status changes.
What if I need help registering or changing my contact information?
CCSNH has retained a vendor (Connect-ED) to provide emergency notification services to those who request it. Both CCSNH and the vendor will attempt to provide accurate information and appropriate instruction in a timely manner using the contact information you have provided. By registering for these services, you recognize and agree that neither CCSNH nor the vendor will be held liable in the event of a failure to provide notice or in the event that inaccurate information or faulty instructions are given. CCSNH reserves the rights to use emergency contact information for the critical business of the college but only after other methods of contact have failed. CCSNH and the vendor will not share, sell or otherwise provide your information, without your permission, to any other person or entity.